Just forwarded this to a number of lists that I'm on.. Fair warning: It may take a free registration/subscription to participate..
This quick article from today's online AJC summarizes a California-based J.D. Power and Associates survey that found Atlanta's Hartsfield-Jackson International Airport being tied for second overall regarding customer satisfaction.. According to the article Atlanta's airport is most improved in
baggage check-in, accessibility, terminal facilities [cleanliness of terminal] and baggage claim..
Thought that some may have travel-related experiences to relay regarding the accessibility and universality of the same.. Please don't forget to take this opportunity to also share good experiences, too, to let people know what does work..
If you're thinking of commenting, jump right in because some comment sessions are closed after end of business hours the first day an article appears online.. Never to fear, we can always contact the paper along with those featured after the fact through the use of snail mail, phone calls, and emails should we feel they really need to hear our experiences..